Premium Parking Manchester — Direct Park & Ride Booking + Agent Dashboard
A direct-booking platform for a BPA-accredited Manchester Airport Park & Ride operator, with a customer booking flow and an internal agent dashboard for managing reservations by phone.
Tech Stack
The Challenge
Unlike a comparison site, this client is the operator — and their whole pitch is "book direct, no middleman markup." That meant the platform needed a genuinely fast, trustworthy booking flow for online customers, PLUS a completely separate internal tool for staff taking bookings over the phone, both writing to the same live capacity data so the two channels never double-book a space.
What We Built
A public booking site backed by a real-time shuttle and capacity system, alongside an agent-facing booking management dashboard so phone reservations, amendments, and cancellations stay in sync with the website in real time.
Why It Matters
"No middlemen, no markup" only works as a promise if the operator's own systems are as fast and reliable as a big comparison site's. This platform lets a single-site independent operator compete credibly against aggregators, while giving staff the tools to run phone bookings without a second, disconnected system.
Results
Unified web and phone bookings onto one live capacity system, letting the operator promote "book direct" with the same reliability as the aggregator sites listing them.
Want Results Like
These?
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